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Chronic Care Management | Care Management

Equipping Care Teams for Care Manager Success

September 30th, 2025 | 2 min. read

Kathryn Anderton, BSN, RN, BC-RN, CCM

Kathryn Anderton, BSN, RN, BC-RN, CCM

Vice President of Clinical Operations, ThoroughCare

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Watch how ThoroughCare's software solution equips 2-G Consulting's care managers for success through patient engagement and education.

About 2-G Consulting

2-G Consulting Healthcare Solutions provides care management services to physician practices and patients across rural communities in south-central Texas. Founded in 2021 by Misti and Ben Guenther, 2-G has grown to provide services to 22 healthcare providers and over 3,000 patients. 2-G's care management services include Chronic Care Management (CCM), Principal Care Management (PCM), and Remote Patient Monitoring (RPM).

Rural communities served by 2-G face several challenges, including limited access to emergency medical facilities, transportation barriers, and gaps in health literacy among patients.

Improving Care Manager Efficiency

2-G is able to bridge the rural gap in healthcare and address these challenges by equipping their care team with ThoroughCare's software to streamline the care management of their patients. 2-G's care team consists of 26 care managers. Utilizing ThoroughCare, each care manager manages 180 to 200 patients each per month.

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"ThoroughCare's been great at making sure every care manager can stay effective and efficient," says 2-G's Clinical Lead Haley Jacobs.

ThoroughCare enables 2-G's care team to streamline their workflows and set their managers up for success through:

  • Seamless EHR integrations
  • Thorough care plan creation
  • Consistent care management documentation
  • Extensive health education materials for patients
  • User friendly calendar and scheduling features

ThoroughCare's comprehensive platform enables 2-G's care team to consistently engage patients to improve health outcomes and improve care manager efficiency. 

"I absolutely love the relationship I have formed with my patients," Yolanda Lopez, a Clinical Lead for 2-G says. "And ThoroughCare has been instrumental in doing that."

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