ThoroughCare is an end-to-end solution for Principal Care Management.
Streamline patient enrollment and engagement, develop comprehensive, personalized care plans, and track and report billable services.
Manage chronic conditions with SMART goals, care plans, evidence-based risk assessments, and patient data.
Since 2017, ThoroughCare has helped MetaPhy Health optimize care delivery for patients with multiple chronic conditions.
Learn how MetaPhy Health uses our care coordination platform.
Customizable columns and filters can sort patients by their care manager/physician, patient status, billable CCM time, call status, customizable flags, conditions, and risk level.
Care plans can capture detail on conditions and their related barriers. Guided assessments collect patients’ SDOH to ensure care is comprehensive.
Assign patient care tasks to clinical team members. Clinicians can use task lists for greater clinical efficiency. Management can monitor care performance.
Care managers can have secure conversations with their patients, should they opt-in to texting. All messages are delivered according to HIPAA compliance standards.
Messages can be shared and read between the patient's entire assigned care team. Patients only need one conversation thread to inform and get feedback from all relevant care team members.
Automatically assign chronic care CPT codes. Track and report common tasks, including a complete audit trail of patient services.
Ensure billing and claims are accurate and efficient.
With Healthwise, email patients evidence-based articles and videos to educate them about their conditions. Track engagement with the material to conduct personalized follow-up.
Bi-directional interoperability captures data from EHRs, HIEs, remote monitoring devices, advance care directives, and a mobile app to inform personalized care decisions.
Track and report performance with data aggregated from across clinical sites. Analytics can help inform decision makers with operational metrics.
Understand provider expectations, service requirements, and the billing process for a successful program.
Learn about PCM's growing value to collaborative care models that pair health plans with providers.
Explore how partnerships with pharmacies can further streamline care delivery and support patient satisfaction.