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Principal Care Management Software

Help patients manage chronic disease for better health

ThoroughCare is an end-to-end solution for Principal Care Management.

Streamline patient enrollment and engagement, develop comprehensive, personalized care plans, and track and report billable services.

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A comprehensive platform
to optimize care delivery

Manage chronic conditions with SMART goals, care plans, evidence-based risk assessments, and patient data.   

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Create personalized, measurable goals to monitor progress and track patient success

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Educate patients with accessible, evidence-based content from Healthwise

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Track and report services, time logs and CPT codes for a simplified record of care.

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Clinical workflows designed
to empower patients

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MetaPhy Health uses ThoroughCare to enhance chronic care delivery

Since 2017, ThoroughCare has helped MetaPhy Health optimize care delivery for patients with multiple chronic conditions. 

Learn how MetaPhy Health uses our care coordination platform. 

Watch a Case Study

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Manage all PCM program patients

Customizable columns and filters can sort patients by their care manager/physician, patient status, billable CCM time, call status, customizable flags, conditions, and risk level.



Plan and care for social determinants of health

Care plans can capture detail on conditions and their related barriers. Guided assessments collect patients’ SDOH to ensure care is comprehensive.

Barriers with all status

Prioritize and track clinical tasks

Assign patient care tasks to clinical team members. Clinicians can use task lists for greater clinical efficiency. Management can monitor care performance.

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Text to engage and notify patients

Care managers can have secure conversations with their patients, should they opt-in to texting. All messages are delivered according to HIPAA compliance standards. 

Messages can be shared and read between the patient's entire assigned care team. Patients only need one conversation thread to inform and get feedback from all relevant care team members.


Automate and track billable time

Automatically assign chronic care CPT codes. Track and report common tasks, including a complete audit trail of patient services.

Ensure billing and claims are accurate and efficient.

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Engage patients with
health education content

With Healthwise, email patients evidence-based articles and videos to educate them about their conditions. Track engagement with the material to conduct personalized follow-up.

  • Symptom triage: Assess patients to provide evidence-based care
  • Multi-language: Content available in 17 languages
  • Care collections: Group content focused on organizational initiatives or delivery needs

Request a Software Demo

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Inform care decisions
with patient and provider data

Data interoperability for an inclusive patient picture

Bi-directional interoperability captures data from EHRs, HIEs, remote monitoring devices, advance care directives, and a mobile app to inform personalized care decisions.

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Visualize and interpret data with ThoroughCare Analytics

Track and report performance with data aggregated from across clinical sites. Analytics can help inform decision makers with operational metrics. 

Learn More

Learn more about Principal Care Management