Behavioral Health Integration

Help patients manage behavioral health conditions

ThoroughCare is an end-to-end solution for Behavioral Health Integration.

Streamline patient enrollment and engagement, develop comprehensive, personalized care plans, and track and report billable services.

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A comprehensive platform
to optimize care delivery

Manage behavioral health conditions with SMART goals, care plans, evidence-based risk assessments, and data.

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Create personalized, measurable goals to monitor progress and track patient success

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Use Healthwise to educate patients with accessible, evidence-based content

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Track and report services, time logs and CPT codes for a simplified record of care.

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Clinical workflows designed
to empower patients

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Care delivery organizations
innovate with ThoroughCare

"ThoroughCare supports us with clinical expertise that we really need to get in front of our patients and provide them with the answers and the directions of how to live their life. ThoroughCare makes us a much more efficient company."

Todd Shafer, Senior Vice President of Operations and Administration,
MetaPhy Health

Identify behavioral health conditions

Clinically validated assessments include PHQ-9 (Depression), GAD-7 (Anxiety), CAGE (Alcohol), DAST-10 (Substance Abuse), and MDQ (Mood Disorders).

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Plan and care for social determinants of health

Care plans can capture detail on conditions and their related barriers. Guided assessments collect patients’ SDOH to ensure care is comprehensive.

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Manage all BHI
program patients

Customizable columns and filters can sort patients by their care manager/physician, patient status, billable BHI time, call status, customizable flags, conditions, and risk level.

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Prioritize and track clinical tasks

Assign patient care tasks to clinical team members. Clinicians can use task lists for greater clinical efficiency. Management can monitor care performance.

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Text to engage and notify patients

Care managers can have secure conversations with their patients, should they opt-in to texting. All messages are delivered according to HIPAA compliance standards.

Messages can be shared and read between the patient's entire assigned care team. Patients only need one conversation thread to inform and get feedback from all relevant care team members.

Simplify billing with automated CPT coding

Automatically assign Behavioral Health Integration CPT codes, including 99484 and G0511. Track and report common tasks, including a complete audit trail of patient services.

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Engage patients with
health education content

With Healthwise, email patients evidence-based articles and videos to educate them about their conditions. Track engagement with the material to conduct personalized follow-up.

Symptom triage: Assess patients to provide evidence-based care
Multi-language: Content available in 17 languages
Care collections: Group content focused on organizational initiatives or delivery needs

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Inform care decisions
with patient and provider data

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Data interoperability for an inclusive patient picture

Bi-directional interoperability captures data from EHRs, HIEs, remote monitoring devices, advance care directives, and a mobile app to inform personalized care decisions.

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Visualize and interpret data with ThoroughCare Analytics

Track and report performance with data aggregated from across clinical sites. Analytics can help inform decision makers with operational, financial and patient-related metrics.

Learn more about Behavioral Health Integration

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Rules and requirements
of a BHI program

Understand provider expectations, service requirements, and the billing process for a successful program.

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The role of behavioral health
in high-quality care

Learn about BHI's growing value to care models that aim to improve health outcomes and value-based performance.

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Motivate patients
with active listening

Use motivational interviewing techniques to engage patients, identify risks, and set self-identified goals.