About Us

Digital care coordination

Founded in 2013, ThoroughCare supports digital care coordination for more than 755 providers. Our platform helps them engage patients in effective, evidence-based care management.

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Improve quality of life through more effective care management

Our vision: Strengthen relationships and care continuity between physicians and patients, enable integrated/coordinated care, and help determine critical moment decisions that improve the quality of life across populations and demographics.

Our mission: Simplify integrated patient care to enable effective remote or onsite care coordination through streamlined digital solutions that foster a holistic continuum of care.

Care coordination in action

Care Delivery Organizations

Total Patients

Monthly Claims

$0 MM

Total Monthly Reimbursements

Active Users

Trusted, evidence-based standards

ThoroughCare is recognized by the National Committee for Quality Assurance. Our platform is NCQA Prevalidated for Population Health Management in Health Plan Accreditation.

Our users benefit from tech that is backed by a reputable accreditation body, giving them a competitive edge in their respective markets.

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Clinical consulting to enhance efficiency and elevate care delivery

ThoroughCare provides clinical consulting to empower your team with expert guidance and training in care coordination. The many benefits of utilizing this service include:

Specialized expertise
Efficiency and focus
Risk management

A 120-day care management playbook to support your launch

ThoroughCare’s 120-day Playbook provides a guided, progressive monthly action plan that ensures users build the right skills and knowledge base for care management programs.

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Care delivery organizations
innovate with ThoroughCare

“Our experience with ThoroughCare has been wonderful. They provide superior customer service. Since starting a Chronic Care Management (CCM) program through their platform, we have made many positive impacts. We have increased our quality measure scores and reduced hospital readmits, resulting in a decrease in overall spending. Our providers are much more engaged with their patients' care teams.”

Sabrina Martin, Director of Provider Network Management, National ACO

"ThoroughCare makes life much easier. Their team provides immediate attention to us if we have a question or problem. Even if it is not a question related to their service, they try to find us an answer to keep business operating as usual. Our patients are in great hands when they are backed by ThoroughCare!"

Nolan Wharton, RDMS, RVT, Business Development, Connect Health

"We greatly appreciate ThoroughCare's easy-to-navigate software, which incorporates checklists to reduce the time it takes to document Annual Wellness Visits (AWVs). The automated, personalized care planning and educational materials simplify and reduce the documentation burden on the provider. ThoroughCare's solution enables our providers to focus on the patient through every step of the AWV."

Lindsey Hall, VP, Social & Episodic Programs, MedZed

“ThoroughCare allows us to engage and educate patients consistently using evidence-based medicine as a guiding tool. Care plan development and documenting outreach and interventions have enhanced our clinical workflow and operational effectiveness, enabling us to reach more patients and develop consistent standards of care across disease states and patient populations.”

Kristina Hahn RN, MSN, Executive Director of Population Health Operations, Bridges Health Partners

"ThoroughCare Analytics has given us invaluable insight into our own internal program and processes. We are now able to make data-driven decisions in order to much more quickly resolve issues, improve processes, refocus resources, and make any necessary modifications. Having access to Analytics has allowed us to better measure, monitor, and manage all aspects of our program, and in turn, provide a higher level of service to our practices."

Todd Shafer, VP of Information Strategy, MetaPhy Health

"ThoroughCare has helped us grow. We started our company in 2019 with one employee and one patient. We now have 15 employees and provide Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services to 5,000+ patients. ThoroughCare helped make this possible."

Ronnie Madison, President, Advance Care Management

“ThoroughCare's integration with athenahealth has been extremely helpful, the ease of moving between athenahealth and ThoroughCare is great and the auto eligibility checks and care plan uploads save us so much time!”

Mendel Erlenwein, CEO, Previva Health Group

“The ThoroughCare integration with athenahealth makes the overall process seamless and easier to use since it eliminates the manual claim entry process. It works out nicely and saves time.”

Tina Burns, Director of RCM, Axia MSO

Digital care coordination

Improve quality of life through more effective care management