Care Coordination Software

A digital platform to enhance care delivery

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A clinician holds a tablet standing beside graphics showing ThoroughCare screenshots.

Help patients achieve health goals with care coordination software

ThoroughCare is an end-to-end solution for:

Chronic Care Management
Remote Patient Monitoring
Behavioral Health Integration
Transitional Care Management
Annual Wellness Visits
Advance Care Planning

Providers can meet all service requirements, leverage evidence-based standards and capture new revenue while closing gaps in care.

ThoroughCare enables a comprehensive
care management approach to:

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Track quality
and performance

Aggregate data across clinical sites to see:

Engagement and performance
Patient risk stratification reports
Claims details and missed revenue
Encounters and call metrics

ThoroughCare Analytics informs decision-makers by visualizing operational, financial and patient-related data.

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Screenshots showing ThoroughCare Analytics.

Use an AI co-pilot to
enhance engagement

Use AI to analyze patient calls and identify follow-up care.

Auto populate AI-generated goals, SMART goals, and interventions posted directly to care plans
Automate transcriptions and engage patients with conversation guides
Integrate with multiple VOIP systems, including RingCentral

Digital care coordination in action

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Care Delivery Organizations

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Monthly Claims

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Active Users

ThoroughCare supports stakeholders
across the healthcare ecosystem

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Service providers

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Accountable care organizations

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Physician groups

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Independent physicians

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Pharmacies

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Health systems

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Long-term care facilities

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Health plans

MetaPhy Health uses ThoroughCare to personalize patient engagement

Since 2017, ThoroughCare has helped MetaPhy Health optimize care delivery for patients enrolled in Chronic Care Management and Remote Patient Monitoring.

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Use ThoroughCare's 120-day Playbook
to launch your care management program

Along with our software, ThoroughCare will help you start
your care management program with an interactive, standards-based guide.

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Month 1

Learn the foundational elements of care management delivery.

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Month 2

Engage patients and conduct quality checks to ensure compliance.

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Month 3

Expand partnerships and review condition care outlines.

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Month 4

Evaluate clinical effectiveness via program data.

Develop your program with
our clinical consulting team

ThoroughCare provides clinical consulting to guide and train your team in care coordination. Our clinician trainers provide specialized expertise, efficiency and focus, and risk management.

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A platform aligned with
evidence-based quality standards

ThoroughCare is recognized by the National Committee for Quality Assurance (NCQA). Our platform is NCQA Prevalidated for Population Health Management in Health Plan Accreditation.

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Educate patients and improve self-management

A direct integration with WebMD Ignite provides evidence-based articles and videos that can be shared to patients via email and text.

Track engagement with the material to conduct personalized follow-up. Content available in 17 languages.

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Engage via secure two-way texting

HIPAA-compliant messaging can be read between the patient's entire assigned care team.

Patients only need one conversation thread to communicate with clinicians.

Care delivery organizations
innovate with ThoroughCare

“ThoroughCare allows us to engage and educate patients consistently using evidence-based medicine as a guiding tool. Care plan development and documenting outreach and interventions have enhanced our clinical workflow and operational effectiveness, enabling us to reach more patients and develop consistent standards of care across disease states and patient populations.”

Kristina Hahn RN, MSN, Executive Director of Population Health Operations, Bridges Health Partners

"ThoroughCare Analytics has given us invaluable insight into our own internal program and processes. We are now able to make data-driven decisions in order to much more quickly resolve issues, improve processes, refocus resources, and make any necessary modifications. Having access to Analytics has allowed us to better measure, monitor, and manage all aspects of our program, and in turn, provide a higher level of service to our practices."

Todd Shafer, VP of Information Strategy, MetaPhy Health

“Since starting a Chronic Care Management (CCM) program through ThoroughCare's platform, we have made many positive impacts. We have increased our quality measure scores and reduced hospital readmits, resulting in a decrease in overall spending. Our providers are much more engaged with their patients' care teams.”

Sabrina Martin, Director of Provider Network Management, National ACO

"ThoroughCare has helped us grow. We started our company in 2019 with one employee and one patient. We now have 15 employees and provide Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services to 5,000+ patients. ThoroughCare helped make this possible."

Ronnie Madison, President, Advance Care Management

"We greatly appreciate ThoroughCare's easy-to-navigate software, which incorporates checklists to reduce the time it takes to document Annual Wellness Visits (AWVs). The automated, personalized care planning and educational materials simplify and reduce the documentation burden on the provider. ThoroughCare's solution enables our providers to focus on the patient through every step of the AWV."

Lindsey Hall, VP, Social & Episodic Programs, MedZed

"ThoroughCare makes life much easier. Their team provides immediate attention to us if we have a question or problem. Even if it is not a question related to their service, they try to find us an answer to keep business operating as usual. Our patients are in great hands when they are backed by ThoroughCare!"

Nolan Wharton, RDMS, RVT, Business Development, Connect Health

“ThoroughCare's integration with athenahealth has been extremely helpful, the ease of moving between athenahealth and ThoroughCare is great and the auto eligibility checks and care plan uploads save us so much time!”

Mendel Erlenwein, CEO, Previva Health Group

“The ThoroughCare integration with athenahealth makes the overall process seamless and easier to use since it eliminates the manual claim entry process. It works out nicely and saves time.”

Tina Burns, Director of RCM, Axia MSO

Request a software demo

We'll connect with you to learn about your organization,
its care delivery needs and help you find the right solution.

Submit the form and schedule time to speak with our team.