Care Management Blog

Approaching Advance Care Planning (ACP) discussions with patients requires doctors to cultivate an environment of trust, empathy, and open communication. Doctors should create a safe space where patients feel comfortable expressing their values, fears, and goals for medical treatment. By approaching ACP discussions with compassion, respect, and sensitivity, doctors can empower patients to make informed decisions about their healthcare journey.

Studies show that nearly 75% of people will need help making medical decisions. Less than 25% have formally documented their end-of-life care wishes.

In times of emergency, or at the end of life, you might be unable to communicate your medical treatment preferences. Although you may assume that your loved ones know what you would want, that is not always the case.

Advance Care Planning (ACP) adoption is picking up steam, but documented barriers keep physicians and patients from engaging more widely. A team-based care management approach can overcome those barriers, yielding numerous benefits for the provider, patients, and their families.

Care management provides the best opportunity to offer Advance Care Planning.

Advance Care Planning (ACP) is a highly impactful service to add to a provider’s practice. However, confusion around who can deliver and bill these services keeps healthcare organizations from fully embracing and adopting the offering.

Since 2016, Medicare has reimbursed physicians for Advance Care Planning (ACP) counseling. Yet, despite studies indicating that most patients would rather die at home than in a hospital or nursing home, more than 25% do not die in their location of choice.

With an Annual Wellness Visit (AWV), your patient receives an appropriate opportunity to review Advance Care Planning (ACP). You can use this yearly assessment as a time to cover why advanced planning can be of great benefit. In this video, we discuss everything you need to know about the 2024 CPT codes, billing requirements, and reimbursements for Advance Care Planning (ACP), so you can properly bill for this program and maximize your revenue. This includes code 99497 and add-on code 99498. Download an Advance Care Planning guide to help you manage your program.