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Collaborative Care Model Software

Turn collaborative care into
a patient attribution engine

ThoroughCare moves the Collaborative Care Model (CoCM) away from a spreadsheet-and-stopwatch program towards an operating system.

One registry where the care manager works the caseload, where the psychiatric consultant's review is captured as structured evidence, and where every qualifying minute becomes the correct CPT code.

Schedule a Consultation Learn About CoCM

Designed by clinicians to optimize CoCM care delivery

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Enroll patients, document consent, and assign a psychiatric care team member.

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Apply measurement-based assessment tracking and monthly provider attestation.

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Automatic CPT code selection across G2214, 99492, 99493, and 99494.

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Get started: Schedule a consultation

Our team will help you build the right platform for CoCM.

Workflows built for CoCM

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Manage all CoCM patients in one place

The registry is a workspace, not a report. Every cell opens its own modal in place - flags, risk, care team, enrollment, conditions, interactions, and time logging - so a care manager works the caseload without leaving the list.

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Plan and care for social determinants of health

Care plans can capture detail on conditions and their related barriers. Guided assessments collect patients’ SDOH to ensure care is comprehensive.

Barriers with all status

Utilizing ThoroughCare to
tackle collaborative care

Using ThoroughCare, Lumina Care successfully expanded behavioral health services to more than 400 facilities and 22,000 patients while improving care planning, compliance monitoring and reimbursement processes.

Watch how ThoroughCare helps 2-G Consulting improve patient outcomes and close gaps in care for patients in rural settings.

Prioritize and track clinical tasks

Assign patient care tasks to clinical team members. Clinicians can use task lists for greater clinical efficiency. Management can monitor care performance.

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Text to engage and notify patients

Care managers can have secure conversations with their patients, should they opt-in to texting. All messages are delivered according to HIPAA compliance standards. 

Messages can be shared and read between the patient's entire assigned care team. Patients only need one conversation thread to inform and get feedback from all relevant care team members.

 

Educate with evidence-based health information content

With WebMD Ignite, email patients evidence-based articles and videos to educate them about their conditions. Track engagement with the material to conduct personalized follow-up.

  • Symptom triage: Assess patients to provide evidence-based care
  • Multi-language: Content available in 17 languages
  • Care collections: Group content focused on organizational initiatives or delivery needs
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Simplify billing with automated CPT coding

Automatically assign Collaborative Care Model CPT codes, including G2214, 99492, 99493, and 99494.

Document a complete audit trail of patient services.

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Inform care decisions
with patient and provider data

Data interoperability for an inclusive patient picture

Bi-directional interoperability captures data from EHRs, HIEs, remote monitoring devices, advance care directives, and a mobile app to inform personalized care decisions.

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Visualize and interpret data with ThoroughCare Analytics

Track and report performance with data aggregated from across clinical sites. Analytics can help inform decision makers with operational, financial and patient-related metrics. 

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