CCM programs are inherently versatile and can be tailored to meet your practice’s needs. Accordingly, you have the option to either outsource your CCM services or implement a program in-house. Here is what you can expect with each option so you can identify which will be the easiest/ best fit for your practice.
Outsourcing Your CCM program
Outsourcing is arguably the most simplistic option for software implementation. When outsourcing your program, all third-party staff will be fully trained in CCM. You will have to pay more for these professionals’ expertise, but investing in a proven solution can make you more money in the long term.
What you can expect with outsourcing:
- Greater accuracy & efficiency
The third-party team will focus entirely on ensuring a comprehensive, frictionless CCM program.
- Higher profitability
Third-party teams and software solutions like ThoroughCare will reduce your risk of errors. This, along with the boost in staff productivity, will save your practice money and increase profits.
- More time & energy
Your CCM program will require training no matter your approach. That said, hiring a third-party team will reduce practitioner stress and save you time in the long run.
In-house Implementation of Your CCM program
Taking this on in-house will require more work upfront. However, it is possible to tackle if you are aware of what to expect.
What you can expect with an in-house implementation:
Developing and implementing your own program will require extensive training and education. Your healthcare practitioners, IT specialists, and other staff will need to customize your CCM system, and then be on-boarded.
Once you complete this training, however, you’ll be on a solid track.
- No monthly Free
You won’t have to pay a monthly retainer fee to a third party.
Ultimately, when deciding between outsourcing your program and developing it in-house, it all comes down to the amount of time, funding, and staff at your disposal.
It’s essential to have a game plan, as you are providing a specialty service. Plus, a complex CCM program requires a substantial time commitment, ongoing education, and heavy administration to ensure compliance and accuracy.
Fortunately, there are a number of CCM software solutions you can adopt, either in-house or with help from a third party. These solutions are well worth the investment and can be tailored to your exact needs.