According to the Centers for Medicare & Medicaid Services (CMS), research shows that 5.8 million people in the US do not receive medical care each year due to transportation issues. More recent research from 2022 found that 21% of adults without a vehicle or public transportation went without needed medical care.

Approaching Advance Care Planning (ACP) discussions with patients requires doctors to cultivate an environment of trust, empathy, and open communication. Doctors should create a safe space where patients feel comfortable expressing their values, fears, and goals for medical treatment. By approaching ACP discussions with compassion, respect, and sensitivity, doctors can empower patients to make informed decisions about their healthcare journey.

Physicians and other qualified providers working within nursing and assisted living facilities can deliver covered care management services, according to The Centers for Medicare & Medicaid Services (CMS). So long as they meet all billing requirements, and the claim is submitted using a specific NPI number. These services include:

Studies show that nearly 75% of people will need help making medical decisions. Less than 25% have formally documented their end-of-life care wishes.

A performance measurement strategy evaluates whether a care management program has met its goals by using a set of metrics compared against expected outcomes.

Directly engaging patients through mobile phones enables patients to text their care team directly with any questions or concerns.

ThoroughCare's clinical team recently hosted a webinar, “The Impacts of Social Determinants of Health (SDOH) on Patient Care and Outcomes.” They were joined by Dr. Maya Bell, PharmD, MBA, Director of Clinical Services at PharmaClin.

Since 2015, the Centers for Medicare & Medicaid Services (CMS) has established several care management programs to improve outcomes and reduce costs for beneficiaries with chronic conditions and higher complexity. These include: