During the pandemic, remote patient monitoring (RPM) produced mounting evidence that it provides a cost-effective method to monitor and support care for many chronic illnesses. Physicians are beginning to realize the many benefits that enable them to follow the patient's status and make necessary changes that deliver better condition management. In a landscape of value-based and accountable outcomes, RPM can help prevent exacerbations and costly inpatient admissions.
For patients, the benefits of RPM include improved ongoing care and monitoring, the sense of peace that comes with oversight, and the convenience and cost savings from avoiding unnecessary care, as well as the time and cost of travel.
Studies reveal how patients and physicians view the value and promise of RPM. These validations are pivotal drivers for adoption, further government and payer reimbursement, and value-based care inclusion.
RPM collects and transmits physiological data. Coupling those data with guideline-directed medical therapies, monitoring, alerts, and intelligence enable a host of healthcare opportunities.
Nearly 60% of Americans are living with at least one chronic illness, which stands to overwhelm existing healthcare systems without more effective and efficient tools to supplement and complement existing standards of care. RPM devices like blood pressure cuffs, weight scales, and other technology are ramping up because managing chronic, complex, and escalating conditions is challenging when based on in-office visits and periodic contact with patients. For physicians, 36.8% to 50% of outpatient visits were related to chronic conditions. These patients also require more frequent appointments, averaging 6.8 visits per year compared to 4.2 for patients without chronic diseases.
RPM can support providers in managing these conditions more efficiently and effectively, leading to more consistent care and better outcomes while enhancing in-office access for other patients
RPM adoption has grown slowly but steadily, notably since The Centers for Medicare & Medicaid Services (CMS) launched RPM-related billing codes that enable physicians to combine RPM with chronic care management (CCM) services. It's estimated that by 2024, 30 million U.S. patients will be using RPM technologies at home and on their person.
The use of RPM during the COVID-19 pandemic rapidly increased, providing critical at-home monitoring or hospital-at-home care for patients in lockdown. By 2027, the global RPM systems industry will be valued at over $1.7 billion, amounting to 128% growth.
RPM applications range from those that detect critical health events through sensors to fall detection and medication-adherence monitoring. These tools can include artificial intelligence and machine learning that add diagnostic or predictive clinical decision support and analytics, results interpretation, as well as patient education and engagement.
Data collected and analyzed by Definitive Healthcare indicate that cardiologists and primary care physicians are the main RPM adopters, with nephrologists, pulmonologists, emergency medicine, and pain management specialists making up a smaller but influential group. Conditions like heart disease, diabetes, and chronic lung disease are not only the deadliest chronic illnesses in the U.S., but the most prevalent monitored via RPM.
A Harvard study from 2022 tracked RPM billing for patients with chronic illness diagnoses:
RPM technology leverages opportunities for proactive and preventative care management between office visits, demonstrating improved outcomes over episodic, reactive disease treatment approaches.
Other case studies demonstrate RPM's efficacy across a number of conditions and care scenarios:
Additional research reflects the clinical, industry, and consumer views on the value of RPM to achieve the following:
While studies into the clinical and cost-effectiveness of RPM continue, current patient and physician perspectives and attitudes reflect expanding interest and acceptance.
RPM presents a unique opportunity for patients not seen previously in healthcare. Technology-based monitoring and engagement in the home allow patients to experience stronger linkages to providers, more continuous oversight and care, timely interventions, and the convenience and security of receiving a level of care from home.
In one study, patients shared the top three benefits they found from using RPM:
That same study found that 52% of consumers would use a connected health device if a doctor recommended it as part of their treatment.
Eighty percent of patients view RPM favorably, and nearly half of American adults want to incorporate it into their existing medical care. Research conducted in 2021 revealed high patient receptivity, sharing that "patients are fully ready to embrace RPM because they recognize its benefits for safely and effectively monitoring chronic conditions." Patients are receptive to RPM today because of greater convenience, efficiency, more control over personal health, and peace of mind. Patient concerns were shared by about 50% of consumers, including accuracy issues, reliability, and potential complications caused by using monitoring devices.
A study of RPM used for peritoneal dialysis highlights common themes among patients and the benefits they expect to experience alongside areas that require further attention:
These patient perspectives have formed from more significant levels of exposure to RPM services and tools due to the pandemic. In 2020, over 23.4 million U.S. adults had used RPM. Consumer experiences have been overwhelmingly positive, with some studies indicating a 90% or more patient satisfaction rate with RPM. And, as consumers exercise greater influence over healthcare choices, the benefits of this coordinated care will tip the scales in technology's favor. Savvy providers who extend care further outside the office or periodic appointments will benefit.
Physicians are data-driven: They want to see peer-reviewed evidence and hear from their colleagues or their medical association before embarking on a significant shift in care standards or business models. As the evidence regarding RPM value increases, so too is adoption in clinical practices and large healthcare providers which stood around 25% and 20%, respectively, in 2021.
Healthcare leaders see RPM's widespread value:
"For patients with heart failure, type 2 diabetes, or hypertension, a quarterly office visit simply cannot provide the level of care needed to make the continuous and life-changing modifications we know are needed. After working in family practice for 16 years, it's clear to me that continuous monitoring, medication adjustments, and behavioral change can prevent the majority of escalations and help to improve the health of patients over time. Expecting our patients to monitor themselves and adjust their own medications for several months in between office visits is simply not realistic."
Practices like this primary care doctor, along with larger healthcare provider organizations, can reap many benefits from offering RPM services, including:
The American Medical Association's digital health survey shows that physicians are rapidly embracing digital health, with the most considerable growth in RPM, with 53% of physicians reporting greater interest. Physician digital health adoption had increased from 85% to 93% in 2022. These increases were regardless of age, gender, or specialty. Thirty-eight percent of physicians surveyed planned to adopt RPM within a year.
Remote patient monitoring technology connects physicians with patients where they prefer to receive ongoing care and monitoring – at home. RPM not only fits well into a patient's work, home, and lifestyle by adding care with convenience, it gives physicians a data and technology connection that can fill gaps in care while avoiding exacerbations that lead to worsening status. Leveraging RPM can deliver more of what both patients and physicians want—improved outcomes, more efficient care, and stronger clinical relationships.
The COVID-19 pandemic and the push for value-based care have enabled the growth of RPM as a telehealth innovation. Providers have further embraced this shift by adopting complementary technologies to streamline remote monitoring care.
Digital care coordination can support patient management, simplify data collection, integrate with electronic health records (EHR), and maximize reimbursement models. ThoroughCare takes this one step further by supporting data visualization and analytics to drive actionable insight. Remote vitals can be more easily monitored and interpreted to inform care decisions.
Paired with comprehensive care planning, ThoroughCare’s RPM solution can help providers motivate patients to address their chronic illnesses as the healthcare landscape continues to shift.